Phlebotomy service now available to book online

by on October 19, 2020


From 19 October, patients can use the phlebotomy booking system to independently book their phlebotomy/blood test appointment with their preferred location without having to wait in a phone queue. Booking a blood test appointment is now 6 simple steps away.

How do I book an appointment?

If your GP requires you to have a blood test, you will be given a blood test form. With the form at hand, follow the steps below:

Step 1: Click here

Step 2: Choose your preferred location.

Step 3: Select your preferred date and time.

Step 4: Insert details and register.

Step 5: Indicate required assistance and agree to terms and conditions.

Step 6: Confirm your appointment.

To decrease wait times for patients, the introduction of the online booking system aims to be more time efficient and improve patient experience when booking an appointment. Whilst patients will no longer need to use the telephone line to book an appointment, the line (0203 930 0245) will still be available Monday-Friday (08:00-17:00) for those who are unable to book online.

 

Locations and Appointment Availability

    • Orpington Health and Wellbeing Centre – 19 Homefield Rise, Orpington BR6 0FE
    • Dysart Surgery – 13 Ravensbourne Road, Bromley, Kent, BR1 1HN
    • Summercroft Surgery – 1c Starts Hill Road, Orpington BR6 7AR
    • The Park Practice – 17 Oakfield Road, London SE20 8QA
    • Ballater Surgery – 108 Chislehurst Road, Orpington BR6 0DW
    • Eden Park Surgery – Eden Park Surgery, Croydon Road, Beckenham
    • Beckenham Beacon (King’s) – Beckenham BR3 3QL
    • Orpington Hospital (King’s) – Orpington BR6 9JU
    • Beckenham Clinic – 14 The Crescent, Beckenham BR3 1DU
    • St Mary Cray Practice – St Mary Cray Practice, High Street, Orpington

15 comments on “Phlebotomy service now available to book online”

  1. Avatar
  2. Avatar
    • BGPA
      BGPA on

      Hi Ms Dudley,

      Thank you for your message.
      The best way to keep track of cancellations is by observing the appointment slots for Orpington. The booking system is very transparent so all available slots can be seen by patients. Do let us know if you need any further help.

      Kind regards,
      BGPA

      Reply
  3. Avatar
    Russell Baldwin on

    This booking process is a joke. I’ve now been on the phone for 1 hour 30 mins with NO ANSWER and not even any information to say how long you will have to wait.

    Reply
    • BGPA
      BGPA on

      Hi Mr Baldwin,

      Thank you for the feedback.
      The best way to book your appointment is via our online booking system.
      We apologise for the problem with the phone lines.

      Kind regards,
      BGPA

      Reply
  4. Avatar
    Jean Dodds on

    I am not computer literate but had to try as I was unable to talk to anyone on the telephone even though I tried fro 2 days.I was in a queue and told to wait to get connected then the phone rang and was immediately cut off.
    My form is dated 15 th December and I managed to get a slot at Eden PRk surgery 6 Jan 2021 at 12 noon but I am wondering if I filled in the details correctly.so please will you check if I have made appt.

    Reply
    • BGPA
      BGPA on

      Dear Mr Dodds,

      Thank you for your message.
      We have checked and unfortunately, your appointment does not show on our system. A member of our team will be in touch shortly via email to help you arrange for one.

      Kind regards,
      BGPA

      Reply
  5. Avatar
    Melissa Z on

    Hey, I hope your well. I have an appointment booked for 8:10am on the 6th of April at Orpington Hospital. I can no longer attend, please can you cancel this for me? Can’t get hold of anyone on the phone.

    Thanks

    Melissa Z

    Reply

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